IT support for Kansas City offices, with a phone that gets answered after hours.
BITLINK keeps the computers, network, email and backups running for small offices across the metro, from law firms and clinics to city halls and contractors. You pay one flat monthly price, agreed in writing before you sign. If something breaks at 9 p.m., call and a technician picks up.
Nights, weekends and holidays included
(540) 701-7414Or email info@gobitlink.com for a free 15-minute call.
If your current IT company sounds like this, call us
Tickets sit for days
You send the request, get an automated reply, and hear nothing back. We answer the phone, and most problems are fixed while you're still on the line.
The after-hours number goes to voicemail
Then someone calls back the next morning. Our after-hours line rings a technician on nights, weekends and holidays.
The invoice is a surprise every month
Line items nobody explained and hours nobody approved. One monthly price, and anything extra gets quoted before the work starts.
A different tech every time
You explain your office from scratch on every call. A small team learns your setup and stays on your account.
What we take care of
Most clients pay a flat monthly fee for managed IT. We also take on projects and one-off jobs, whether or not you're on a monthly plan.
- Help deskPhone, email or a remote session, during business hours and after them when it can't wait.
- SecurityEndpoint protection, email filtering, multi-factor sign-in and staff phishing training.
- BackupsFiles, email and servers backed up off-site. We test them by restoring files.
- Microsoft 365 and Google WorkspaceMailboxes, licenses, shared files and permissions, plus migrations between platforms.
- Networks and Wi-FiFirewalls, switches, wireless and cabling, from upkeep to brand-new installs.
- Computers and phonesWe buy, set up and retire workstations, and handle business phone systems too.
Who we work with
Small offices with real compliance requirements and no IT department of their own.
Professional firms
Law, accounting, insurance and real estate offices.
Medical and dental
Private practices, dental offices and clinics that handle patient records.
Cities and public offices
City halls, police and fire, utility districts and libraries.
Contractors
Builders, trades and subcontractors, including subs on federal work.
Why BITLINK exists
We started BITLINK in 2023 because we were fed up with the way managed IT gets sold to small businesses: three-year contracts, invoices nobody can explain, and an after-hours line that goes to voicemail.
So we built the provider we wanted to hire. The price fits on one page, someone answers the phone at night, and the same few people know your office.
Where we work
Kansas City, Missouri and the surrounding metro: Kansas City, Kansas, North Kansas City, Gladstone, Liberty, Independence, Lee's Summit, Blue Springs, Raytown, Grandview, Overland Park, Olathe, Lenexa, Shawnee and Leawood. Remote support reaches you anywhere.
Tell us what's broken, or what's been bugging you.
A free 15-minute call. We'll tell you what we'd do about it and roughly what it would cost. No pitch deck, no hour-long discovery meeting.
- Phone
- (540) 701-7414
- info@gobitlink.com
- Based in
- Kansas City, Missouri